Describe the location and property
Include the city and province or territory, whether it is a home or commercial property, and the approximate number of storeys. For multiple properties, start with the locations and the scope at each site.
Explain the work or the symptom
For cleaning, say inside, outside or both, and mention tracks or screens. For repair, describe what happens rather than guessing the cause. For installation or replacement, identify new or existing openings and any selected products.
Add approximate quantities and timing
An approximate window count is useful. If you already have dimensions, label them approximate. Final ordering measurements must be verified. State a preferred time frame, procurement deadline or building access window without assuming availability.
Mention access and coordination
Share relevant occupied hours, condominium permissions, site contacts and access restrictions. For a commercial RFQ, outline the requested documentation, submission requirements and decision process.
Keep information safe and relevant
Do not climb, approach broken glass or move heavy glazing to gather information. This form does not accept attachments. Supporting photos or drawings can be discussed during follow-up. Do not send payment details or sensitive access codes.
This guide is a starting point for an enquiry. The cause and appropriate work require assessment of the actual window and site.