Window replacement
Make the next window the right fit.

Does window replacement mean replacing the whole frame?
Not always. Depending on the condition of the frame and sash, a compatible glass unit or a different replacement approach may be worth assessing. Full replacement has a broader scope that can include removal, installation and finishing. The right comparison starts with what is failing and which existing components remain suitable.
Replacement planning for existing windows, from condition and product choice to removal, installation and finishing.
Replacement starts with understanding what the existing window no longer does well. Consider the frame condition, operation, glazing and your goals for the space. Glass-unit replacement or a targeted repair may also be worth assessing.
What to include in the scope
- Existing-window condition assessment
- Whole-window and glass-unit options
- Full-frame or other suitable approaches
- Removal, disposal and finishing when included
What needs assessment
The installation approach depends on the existing assembly and site conditions. Energy savings, rebate eligibility, price and lead time cannot be established without project-specific evidence.
Before your enquiry
Tell us what you want to improve and approximately how many windows are involved. Mention existing damage, access limits, condominium approvals and desired interior or exterior finishes.
Compare equivalent proposals
Check the number and size of units, product specifications, removal method, retained components, finishing, disposal and access arrangements. Two headline prices may describe different work. Ask how any concealed damage discovered during removal would be handled.
Plan around occupants and access
For a home, identify the rooms involved and any furniture or access constraints. For a managed property, distinguish common-area and unit responsibilities, occupant notices, approvals and proposed phases. Scheduling and site arrangements need confirmation before work begins.
What affects replacement cost?
Product choice, dimensions, the replacement approach, the condition of the opening, finishing and access all affect the quote. Share approximate quantities and priorities first; project measurements and specifications must be confirmed before an agreed proposal.
From first enquiry to a defined scope.
- 01
Tell us about the project
Share the service, location, approximate quantities and timing.
- 02
Review scope and access
Confirm what needs assessment and the practical site requirements.
- 03
Agree on the proposal
Review inclusions, exclusions, responsibilities and price.
- 04
Schedule the work
Confirm availability and an agreed work sequence before starting.
A few useful answers
Do fogged windows need complete replacement?
Not always. A compatible insulated glass unit may be an option if the frame and sash are suitable. Assessment comes first.
Is full-frame replacement always required?
No. The appropriate approach depends on the opening, existing frame, condition and selected product.
Will new windows qualify for a rebate?
Eligibility depends on current programme rules, the product and the project. No rebate or energy saving is promised in an initial enquiry.
Can fogged glass be replaced without changing the whole window?
It may be an option if a compatible insulated glass unit is available and the frame and sash remain suitable. Moisture between sealed panes warrants assessment; surface condensation is a different issue.
What warranty should I expect?
Ask for the specific product and workmanship terms in the written proposal, including who provides them, what is covered and any exclusions. Terms depend on the selected product and agreed work; no standard warranty is promised by this enquiry page.
Let’s take a closer look.
Tell us about your windows, your property and what you have in mind.